VeyraRefund Policy
Veyrasoft · Darwin, Northern Territory, Australia · veyrasoft@gmail.com
Veyrasoft offers a voluntary seven-day money-back period for eligible Veyra purchases. This policy is in addition to rights and remedies that cannot be excluded under the Australian Consumer Law.
Change-of-mind requests
Email veyrasoft@gmail.com within seven calendar days of purchase from the email address used at checkout. Include your order number and a short description of the request.
Consumer-law remedies
The seven-day period does not limit statutory rights. If Veyra has a major failure or does not meet an applicable consumer guarantee, you may be entitled to a refund, replacement or other remedy under the Australian Consumer Law even after seven days.
Exclusions
A voluntary change-of-mind refund may be declined for requests outside seven days, unverifiable transactions, fraud, abuse, chargeback duplication or purchases already refunded. These exclusions do not apply where a remedy is required by law.
Processing
Approved refunds are returned to the original payment method. Your bank or payment provider controls when funds appear. The related licence may be deactivated after a full refund.
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